These terms govern your use of the 1e com platform — including sports betting, live casino, deposits, withdrawals and your account. Please read through carefully before registering or placing any bet.
Last updated: June 2026 | Applies to all 1e com accounts
These cards summarise the most important rules. They do not replace the full terms below — please read the complete document for all conditions that apply to your account.
You must be at least 18 years old to register and use 1e com. We do not knowingly allow underage players to create accounts. Age verification may be required at any point during your account lifetime.
Each player may hold only one active account on 1e com. Duplicate or multiple accounts are not permitted. If multiple accounts are discovered, all may be suspended and balances may be forfeited pending review.
All deposits, balances, bets and withdrawals on 1e com are processed in PKR. There are no currency conversion fees. JazzCash, Easypaisa, Raast, bank transfer and card payments are the supported methods.
You are required to provide true and accurate personal information when registering. Providing false details — including name, date of birth or contact number — may result in account suspension and pending withdrawal holds.
Once a bet is placed and confirmed on 1e com, it cannot be cancelled or amended unless the platform specifically offers a cash-out option for that market. Always review your bet slip carefully before confirming.
Deposit limits, session reminders and self-exclusion are available to all 1e com account holders. We encourage every player to use these tools and to only bet with funds they are comfortable treating as an entertainment expense.
Important: By creating an account or placing a bet on 1e com, you confirm that you have read, understood and agreed to all terms set out on this page. If you do not agree, please do not use the platform.
These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 1e com ("the Platform"). By accessing, registering on or using any part of the 1e com website or mobile app, you confirm that you have read and agree to be bound by these Terms in full.
If you are accessing 1e com on behalf of a third party or using another person's account, these Terms apply to you in the same way. You are solely responsible for all activity carried out under your account credentials.
These Terms apply to all products offered on 1e com including — but not limited to — sports betting, live casino, slots and any future features or products added to the platform. Using any one part of the platform constitutes acceptance of the complete Terms.
To use any real-money feature of 1e com, you must create a registered account. During registration you are required to provide:
Each person may hold only one active account. If you have previously had an account suspended or closed, you may not create a new one without explicit written permission from the 1e com support team.
You are responsible for keeping your registration details accurate and up to date. If your mobile number changes or any personal detail changes, you must update your account information promptly. 1e com may request identity verification documents at any time — including before processing a withdrawal. Failure to provide requested documents may result in a temporary hold on withdrawals until verification is complete.
The minimum age to register and play on 1e com is 18 years. By creating an account, you confirm that you are at least 18 years of age. We reserve the right to request proof of age — such as a copy of your CNIC or passport — at any stage.
If an account is found to belong to a player under 18, the account will be closed immediately. Any deposits made by an underage player will be returned using the same payment method used for the original deposit. Winnings generated by an underage account will not be paid out under any circumstances.
Parents and guardians are encouraged to monitor and restrict access to online betting and gambling platforms if children are present in the household. 1e com supports responsible parental controls at the device level.
All transactions on 1e com are conducted in Pakistani Rupees (PKR). The platform supports the following deposit methods:
Deposits are credited to your 1e com account balance immediately or within a few minutes depending on the payment method and network conditions. 1e com does not charge fees on deposits, though your bank or mobile wallet provider may apply their own charges — please check with your provider.
Minimum and maximum deposit amounts vary by payment method and are clearly displayed during the deposit process. You may only deposit funds from payment methods registered in your own name. Third-party deposits are not permitted and may be returned without credit to your account.
Note: 1e com does not accept deposits from persons who are not the verified account holder. If a deposit is received from an unverified third-party source, it may be held pending investigation and returned to the originating payment method.
You may request a withdrawal of your available account balance at any time, subject to the following conditions:
Withdrawal processing times vary by method. JazzCash and Easypaisa withdrawals typically settle within minutes during normal operating hours. Raast and bank transfer withdrawals may take up to one business day. Card withdrawals follow standard banking timelines. For full details on processing times and limits, visit the Withdrawal page.
1e com does not charge withdrawal fees. However, your bank or mobile wallet provider may apply their own charges. We recommend checking with your provider before initiating a withdrawal.
All sports bets placed on 1e com are governed by the following general rules, alongside any sport-specific or market-specific rules displayed at the time of placing a bet:
Winnings from settled bets are credited to your account balance automatically within minutes of the official result being confirmed. You can view your full bet history and settlement details in the account section of the platform.
The 1e com live casino operates under the rules of the respective game provider for each table. General rules applicable across all live casino games are:
From time to time 1e com may offer bonuses, free bets or promotional credits to players. All bonuses are subject to specific terms that are communicated at the time the bonus is offered. General bonus rules include:
You are solely responsible for maintaining the security and confidentiality of your 1e com account credentials. This includes your password, any OTP codes sent to your registered mobile number and any biometric login methods you have enabled on the mobile app.
We recommend enabling two-factor authentication on your account if it is available to you. The 1e com mobile app supports biometric login as an additional layer of security.
The following activities are strictly prohibited on 1e com and may result in immediate account suspension, balance forfeiture and permanent ban:
1e com reserves the right to investigate any account showing signs of prohibited activity and to withhold withdrawals during the course of such an investigation. If prohibited activity is confirmed, funds deposited through illegitimate means will be returned and any winnings will be voided.
1e com is committed to supporting responsible gaming. Betting is an entertainment activity and should be treated as such — never as a source of income or a way to recover financial losses.
Responsible gaming tools are available to all account holders at any time in the account settings section — no support request is required to activate them. 1e com is an adults-only platform. If you are under 18 or betting is causing personal or financial harm, please do not use this platform.
For more detailed guidance, visit the Responsible Gaming page.
1e com reserves the right to suspend, restrict or close any account at its discretion. Common reasons include — but are not limited to — suspected prohibited activity, failed identity verification, breach of these Terms or a player-initiated self-exclusion request.
If your account is suspended due to a suspected breach, you will be notified and given an opportunity to provide additional information. If the investigation concludes that no breach occurred, your account will be reinstated and your balance restored in full.
You may close your own account at any time by contacting 1e com support. Any remaining balance will be returned to your verified payment method after all pending bets are settled and any applicable withdrawal conditions are met.
1e com may update these Terms and Conditions at any time. When material changes are made, registered players will be notified via their registered mobile number or through a notification displayed upon login. The updated Terms will also be published on this page with a revised "last updated" date.
Your continued use of 1e com after the effective date of any change constitutes acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and contact support to request account closure.
We recommend bookmarking this page and reviewing the Terms periodically so you are always aware of the current rules that apply to your account.
If you have any questions about these Terms and Conditions, or if you need assistance with your account, our support team is available around the clock. You can reach 1e com support through the live chat feature within the platform or via the contact details listed in the footer of every page.
For account-specific queries — including withdrawal questions, verification requests or responsible gaming tool activation — please have your registered mobile number ready when contacting support so your account can be located quickly.
For privacy-related questions, please refer to the Privacy Policy page. For questions about responsible gaming tools and self-exclusion, the Responsible Gaming page has full details.
Quick answers to the questions Pakistan players ask most about our platform rules and policies.
Now that you have read the terms, register free and start betting on PSL cricket, live casino and 30+ sports — all in PKR with instant JazzCash and Easypaisa support.